Stress Management open training courses - London - In-house fully interactive training course - free newsletter

Total Success

A different type of training

 

For more information:

 email us: tsuccess@dircon.co.uk

call us on (+44) 020 8269 1177 or fax us on (+44) 020 8305 0555

 

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We guarantee to run all of our open courses. Book with confidence here: BOOKING A COURSE

We are making some exciting developments at Total Success. If you would like further information please contact us.

 

Thank you for visiting Total Success Training

 

Stress Management training course

 

Special offers for this month only:

1. All open courses - £295 per person + VAT

2. Book one course at full price and get one at half price

 - click HERE for the dates and details

3. All courses can be booked online - click HERE for full details

 

Click HERE for a full list of all our C.P.D. certified and accredited courses (inc Time Management, Mediation skills, Train the Trainer etc)

 

We have a brand new website at www.totalsuccess.co.uk which contains all of our course information.

 

Book now to be included in our free draw for tickets to West End Theatre, Chelsea Flower Show and Royal Opera House

 

Book your own dates for our courses!

Looking for a course but can’t find the date you need? Well, look no further. If you have two or more people who wish to attend the same course but you can’t find anyone who is running a course on that day – we will try to run it for you on the day you require at our normal open course rates. Contact us for further details.

"Enthusiastic, Highly knowledgeable trainer... Able to articulate ideas into practical scenarios"

Rob Gilbert, Office Canopy Group, New Manager Course, February 2011

 

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TRAINING COURSE: Stress Management

 

BOOK NOW  - YOU CAN NOW BOOK YOUR COURSE IN THREE WAYS

 

1. CLICK HERE TO DOWNLOAD A (PDF) COURSE BOOKING FORM

or

2. CLICK HERE TO BOOK AND PAY FOR YOUR COURSE SECURELY ON-LINE WITH PAYPAL

or

3. CALL US ON 0044 0208 269 1177 TO BOOK AND PAY VIA CREDIT CARD (VISA, MASTERCARD, AMERICAN EXPRESS)

We provide training courses for managing stress, handling stress, reducing stress, in fact all work related stress issues.  Over the years we have trained thousands of people to enable them to recognise stress symptoms and causes and have given them stress management tips and techniques to enable them to identify the signs of stress and to beat and avoid it.  Our courses have a proven track record in stress reduction and managing stress at work.

 

We live in a period of enormous change. Whilst many of us see this as a time of confusion, anxiety and loss of control, others are thriving on the excitement, opportunity and challenge. The challenge we must all meet is a forecast doubling in pace of change over the next five years. Total Success recognise the need for training that gives real business benefits for both delegates and their organisations.

SOME OF TODAY'S FACTS THAT AFFECT OUR LEVELS OF STRESS

  • Average working times over the last decade have increased by 20%

  • Leisure time has decreased by 32%

  • 43% of people find it difficult to delegate

  • Now 75% work more than 40 hours each week

  • 81% of managers suffer stress at least once per week

  • Managers on average spends 3 hours each day on interruptions, up to 3 hours each week looking for things on their desk and 11 hours a week in meetings

  • Today 600% more information has to be managed than 20 years ago

Total Success' open and in-house courses are able to offer solutions to these and other problems affecting morale and effectiveness. Stress Management, Assertiveness skills, Dealing With Difficult People, and Time Management are some of the courses trained by Total Success Training in London and throughout the UK. We have over 18 years experience training people on strategies to improve productivity and enhance self development.

HOME PAGE BOOKING A COURSE
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CLICK ON COURSES FOR FULL OPEN COURSE AGENDAS

Executive Coaching - Our bespoke 1-2-1-training programme

Appraisal skills (one day) - updated to include new legislation

Appraisal skills training - Handling the difficult appraisal (one day)

Assertiveness Skills (one day)

Assertiveness and managing conflict (one day)

Coaching for managers (one day)

Customer Service and Customer Care (one day)

Correcting poor performance and disciplinary procedures (one day) - updated to cover current legislation inc The Equality Act 2010

Dealing with difficult people (one day)

Interviewing skills (one day) - updated to cover current legislation inc The Equality Act 2010

Introduction to selling (one day)

Leadership and team building (one day)

Letter and report writing (one day) - updates include writing e-mails

Management training - Managing Difficult Employees - Handling problem people (one day)

Mediation Skills (one day)

Negotiation skills (one day)

Presentation skills (one day)

Presentation skills (two days)

PowerPoint Presentation skills (one day)

Advanced Presentation skills (one day)

Project planning for non-project managers (one day)

Stress Management (one day)

Stress and Time Management (one day)

Telesales and Telemarketing (one day)

Telephone skills and customer care (one day)

Time Management (one day) 

Time management working with Microsoft Outlook (one day)

Time management working with Microsoft Outlook 2010 (one day) 

Management Training / New Manager (two days)

Training the trainer (one day) - CPD Accredited


We provide many free articles packed with valuable information about the topics we train. Our newsletter page contains many more. Here are some of our more recent articles

Presentation tips

Overcoming presentation fear

How to structure a presentation

Interviewing Skills

Good work through praise

Time management tips

Time management skills

Managing your e-mail

Time management and working from home

Assertiveness Self Assertion Analysis

Self Assertion Analysis

Becoming More Assertive

Dealing with difficult people

Customer Service on the telephone

Telephone skills and Customer Care

Managing your stress

Organisational stress management

Practical appraisal skills

Planning an appraisal and setting objectives

Giving feedback in an appraisal

The power of attitude in selling

Opening the call effectively

PowerPoint presentation tips and techniques

Using visual aids in PowerPoint presentations

How to use transitions in PowerPoint presentations

WHO WILL BENEFIT FROM THE COURSE?

Our stress management training seminars enable delegates to understand the processes which will make them more effective and increase their confidence and sense of achievement. This course benefits anyone who needs to learn the fundamentals of dealing with the 'stressor' that affect our wellbeing and confidence. Senior/junior managers, directors, administrators, customer service professionals and technical staff have found the following benefits from attending our course:

  • reduced stress levels

  • felt more in control of their daily activities

  • increased confidence handling difficult behaviour in others

  • able to manage colleagues and friends effectively

  • enjoyed a more balanced lifestyle

  • increased work effectiveness and productivity

  • increased productivity through more effective communication

Total Success' open and in-house courses are able to offer solutions to these and other problems affecting morale and effectiveness.

Our one day stress management course allows delegates to analyse their own responses to pressure and produce practical strategies to face daily challenges and become more effective.

 

Our clients say it best: Surprisingly detailed and informative sessions. Trainers had excellent approach which made it very informative and very inspiring.” - V. Hughes, St Giles Hotel - Stress Management

 

STRESS MANAGEMENT COURSE AGENDA

Morning  -  9.30-1.00

  • What is pressure and what is stress?

  • The 3 stages of pressure

  • Recognising your own stressors

  • Personality types and reactions to stress

  • How your beliefs and perceptions cause stress

  • Managing yourself

  • Does your job cause stress?

  • What else causes stress?

  • Developing a stress strategy

Afternoon  -  2.00-5.30

  • Developing strategies for stress management

    • Self Management

    • Managing change

    • Relaxation techniques

    • Assertiveness skills

  • Planning your next step

  • Course action planning

Our training is carried out in a risk free environment which encourages delegates to practice the skills needed for successful appraisals. We use a number of training methods including role-play, video, audio, workshops and group exercises to enhance the learning process.

 

Why choose Total Success for your training?

  • our lead trainers have over 18 years experience in training

  •  a maximum of 8 delegates means more time spent on individual needs

  •  we guarantee to run the course and will never cancel at the last moment

  •  free subscription to our monthly training newsletter

All open courses are trained in Central London at the St Giles Hotel.

Each delegate receives a comprehensive training workbook that doubles as an open course manual. Courses run from 9.30-5.30 with lunch and refreshments provided.

 

IN-COMPANY COURSES

Total Success have developed a series of in-house training modules. These are designed so that an organisation can pick the training which is more applicable to its own needs and budget. Please call us to discuss your specific requirements

 

We believe the web is a fantastic place for marketing and promotion but we believe that there should be access to free information which is in abundance on many sites. Total Success have searched the web for free information on managing stress and assertiveness and you can find these on our assertiveness links page. If you know of other sites which contain relevant information or to inform me that a particular site does no longer exist (many sites come and go at a fast rate on the web), please e-mail us. The criteria for inclusion is a site which has a lot of free information on assertiveness skills and not companies promoting courses or products.

Click here for assertiveness links

Click here for information on Assertiveness Self Assertion Analysis

Click here for answers to Self Assertion Analysis

Click here for tips on Becoming More Assertive

Click here for tips on time management, delegation and people management

 

If you require information on our other courses, please click on the following links:

Time Management

Dealing With Difficult People

Stress Management

Leadership and Team Building

 

Back to TOP

OUR PREVIOUS CLIENTS INCLUDE:

 

Rothschild

Thames Valley Police

National Air Traffic Control

Tesco

Luton Borough Council

Legal Services Commission

Remploy

Physiological Society

British Retail Consortium

University of East London

Amnesty International

Hyde Housing

Carbon Trust

Glaxo Smith Kline

Game Conservancy Trust

Serco

Docklands Light Railway

Suffolk County Council

Thale Translink

Tennyson Group

Goldman Sachs

Merseyside Police

Mencap

Renaissance Hotels

Berners Hotel

South East Essex College

Johnson and Johnson

Ernst and Young

Toshiba

London Borough of Greenwich

Direct Line Insurance

Rank Leisure

Epilepsy Society

Lloyds of London

Bank of America

Level 3 Communications

Abbey Life

Thistle Hotels

Tetrapak

Informa Group

Marcus Evans

Legal and General

Nationwide Building Society

Eurostar

HJ Heinnz

Halifax

Barclays Global Investors

BAE Systems

Holmes Place Health Clubs

Action Energy and the Carbon Trust

British Airways

STA Travel

Ernst and Young

London Borough of Greenwich

The Royal Society

Cancer Research

The Film Council

Pfizer

Diageo

London Chamber of Commerce

Metro Newspaper

Universal Pictures

Nestle

London Borough of Lambeth

British Gas

Age Concern

ICI

St John's Ambulance

HOME PAGE BOOKING A COURSE
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EXECUTIVE COACHING

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TOTAL SUCCESS PAGES:

Site Navigation aid - Links to all our web pages are listed below

 

- Training Pages -

Assertiveness Skills - Assertiveness and managing conflict - Time Management - Management Training / New Manager - Sales Course / Introduction to Selling - Telesales and Telemarketing - Presentation skills - PowerPoint Presentation Skills - Appraisal skills - Interviewing Skills - Stress Management - Leadership and team building - Coaching for managers - Letter and report writing - Dealing with difficult people - Customer Service and Customer Care -Correcting poor performance and disciplinary procedures - Negotiation skills - Training the trainer - Telephone skills and customer care

- Newsletter Pages -

Presentation tips - Overcoming presentation fear - How to structure a presentation - How to master body language plus a useful presentation checklist - Asking questions in interviews - Structuring a recruitment interview - Good work through praise - Time management tips - Time management skills - Managing your e-mail - Time management and working from home - Time management links - Assertiveness Self Assertion Analysis - Assertiveness links - Self Assertion Analysis - Becoming More Assertive - Constructive criticism and disciplinary procedures - Dealing with difficult people - Dealing with difficult customers on the telephone - Customer Service on the telephone - Telephone skills and Customer Care - Managing your stress - Organisational stress management - Practical appraisal skills - Planning an appraisal and setting objectives - Giving feedback in an appraisal - The power of attitude in selling - Opening the telephone call effectively - PowerPoint presentation tips and techniques - Using visual aids in PowerPoint presentations - How to use transitions in PowerPoint presentations - Negotiating with difficult people - Planning a successful negotiation - Managing meetings - Train the trainer training - Presentation planning form - Handling conflict in appraisals - Project management - Neuro-Linguistic Programming - Management skills - Leadership Skills - Stress Management and Control - Customer Service and Customer Care - Management checklists for Training courses - Planning form for Public Speaking Presentation - Managing your e-mails - Stages of Competence in Training - Time Management and Technology - Training Stories and Anecdotes -

- NEW Newsletter Pages -

Stress Quiz: How Stressed are you? - Recognising and Combating stress - Managing Stress - Relaxation techniques for managing stress - Relaxation using simple and personal mantras - Stress and the Credit crunch - Using Humour in Presentations - Attention gaining tips for Public Speakers - How to make the best of closing your presentation - Making Powerful Presentations - Using Visual Aids in Presenting - The importance of FlipCharts in Presentations - Improving your presenting style - Vocal and Diet tips for presenters - Rate you Presentation effectiveness - Dealing with Difficult Audiences - Overcoming Presentation Anxiety - More Presentation Anxiety tips - Dealing with Difficult people at work - Tips for Dealing with difficult people - Dealing with Difficult People-the arrogant person - Dealing with Difficult People-the aggressive person - Customer Service during Christmas - Time and Stress Management - Successful Telesales - What type of leader are you? - Vocal Elements of Communication in Leadership - Managing Pressure - Handling Very Difficult Customers - Opening Negotiations Effectively - Tips and Techniques for Sales Presentations - Rules of Assertiveness - Product Demonstration Skills - Personality and Stress - Handling Objections - Methods of Overcoming Resistance - Effective Communication in Negotiations - Your Response to Stress - Dealing with conflict and aggression - Co-Presenting Tips and Techniques - Controlling the Call - Contact Strategy - Becoming Assertive in Negotiations - Situation Leadership for Coaches - What is your managerial style? - Giving Praise - How great can you delegate 1 - How great can you delegate 2 - Management superstars - Delivering effective course content - Dealing with complaints - Practical guide to punctuation - The sequence of a report - Top tips for writing effective emails - Aims and Objectives for the New Manager - Question Techniques in Group Training - Its not What you say, but How you say it! - How to overcome and channel fear - Why is project management important - Project definition and proposal - Estimating time accurately - 10 step guide for Project Planning - Project Progress Meetings - Assess your problem employee - Disciplinary Procedures Guide - Disciplinary Rules - The equality act 2010